1. Introduction
Soukhyam ("we," "our," or"us") is committed to protecting the privacy, dignity, and personal information of all individuals who interact with our organization, website,programs, events, services, volunteers, donors, partners, and community initiatives.
This Privacy Policy explains how we collect, use, store,disclose, and protect personal information obtained through our website and related activities.
By using our website, submitting information through forms,making donations, registering for events, or otherwise engaging with Soukhyam,you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect:
- Full name
- Email address
- Phone number
- Postal address
- Organization name
- Professional details
- Donation information
- Volunteer application details
- Event registration details
- Feedback and survey responses
- Any information voluntarily submitted through contact forms
2.2 Automatically Collected Information
We may collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage patterns
- Referring websites
- Pages visited
- Session duration
2.3 Sensitive Information
Where relevant and legally permissible, information relatedto accessibility requirements, support needs, or program participation may be collected solely for service delivery and safeguarding purposes.
We do not intentionally collect unnecessary sensitive personal information.
3. How We Use Information
Information may be used to:
- Respond to enquiries
- Deliver programs and services
- Process donations
- Register participants for events and workshops
- Manage volunteers and partnerships
- Send newsletters and updates
- Improve website functionality
- Conduct research and impact assessment
- Meet legal and regulatory obligations
- Ensure safeguarding and participant safety
4. Legal Basis for Processing
Where applicable, we process information based on:
- User consent
- Legitimate organizational interests
- Contractual necessity
- Compliance with legal obligations
- Protection of vital interests
5. Sharing of Information
Soukhyam does not sell, rent, or trade personal information.
Information may be shared with:
- Service Providers
- Payment processors
- Email communication platforms
- Event management tools
- Website hosting providers
- Data storage providers
- Legal Authorities
- Where required by law, regulation, court order, or governmental request.
- Safeguarding Situations
- Where disclosure is necessary to protect children, vulnerable persons, staff, volunteers, or the public from harm.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards including:
- Secure access controls
- Password protection
- Limited access to authorized personnel
- Regular monitoring and updates
- Secure cloud-based systems where appropriate
- While we strive to protect information, no transmission orstorage system can be guaranteed completely secure.
7. Data Retention
Personal information is retained only as long as necessary for:
- Program delivery
- Legal compliance
- Financial auditing
- Reporting obligations
- Safeguarding requirements
- After the retention period, data may be securely deleted or anonymized.
8. Children's Privacy
Soukhyam works with children and families through various initiatives.
Information relating to children will only be collected with appropriate parental, guardian, institutional, or legally authorized consent where required.
Special care is taken to protect children's privacy and wellbeing.
9. Cookies and Analytics
Our website may use cookies and analytics tools to:
- Improve user experience
- Understand visitor behaviour
- Monitor website performance
- Users may disable cookies through browser settings.
10. Your Rights
Subject to applicable laws, individuals may:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion where legally permissible
- Withdraw consent where applicable
- Request clarification regarding data usage
- Requests may be submitted through the contact details below.
11. Third-Party Websites
Our website may contain links to third-party websites. Soukhyam is not responsible for their privacy practices or content.
12. Changes to this Policy
We reserve the right to update this Privacy Policy at anytime. Updated versions will be posted on our website.
13. Contact Us
For privacy-related enquiries:
Email: reachout@soukhyamfoundation.org